PRODUCT QR CODES AND DOCUMENT ACCESS
Product QR codes for medical device document access
Should your QR code point to a PDF file or a product page? Plan shared portal and product-specific links, document revisions and continuity for codes already printed on packaging.
Application guide · Updated 6 October 2026
A shared QR link opens the manufacturer’s portal search page, where visitors search by product reference or GTIN. A product-specific QR opens that product’s document page and shortens the search journey. Choose around your product range, packaging and intended users.
Point the printed code to the product document page instead of a particular PDF file address. The link is tied to the product record, so it can remain the same when a new revision has a different file address. Verify which product the code opens before labelling.
Select the audience, country of use and document language, then check published documents. Portal interface language and document language are separate choices. An available interface language does not prove that an approved IFU exists in that language. A QR link does not bypass publication or access controls.
Before printing, scan the actual label with a phone and test the product, file opening and support or paper IFU request journey. Retest the same printed addresses after document revisions and domain changes. Assign an access owner and an interruption plan.
The address encoded in a printed QR code does not change; the page it opens depends on domain control and redirect configuration. Before changing a provider or domain, record existing addresses, agree access responsibilities in writing and retest old labels after the transition for the correct product, revision and document language.
Scan the label and record the exact encoded URL, final destination, product reference and test date separately. Include similar products and different label print runs in the sample.
Confirm domain ownership, renewal, DNS and HTTPS management, and the right to continue using the old address. A working new portal does not establish continuity of the old domain.
Start from the old QR address and reach the final document screen. Check valid HTTPS, redirect targets and loops or errors. Reaching a homepage is different from reaching the correct product.
Record product reference, document type, audience, country of use, document language and expected revision. Check interface language separately from the language of the opened file.
Reopen the QR and product scope used in the earlier test. Compare old and new results; record missing languages, incorrect mappings and unavailable documents separately.
For each failed access check, record an owner, target date, correction and retest result. Assess closure of the old service alongside link checks and document handover acceptance.
Test record: printed QR URL · final URL · product/REF · document type · audience/country · file language · expected and observed revision · date · result · owner.
This checklist does not guarantee automatic redirects, indefinite link continuity or uninterrupted access. Agree domain and redirect responsibilities within the verified service scope.
Review the document and record handover checklist →When the same product record and link are retained, a new approved revision does not require reprinting the product QR code. Product mapping, publication status, country and language coverage still need checking. Keeping previous versions and publication decisions in the team workspace does not make every older document public; publication and access rules determine what visitors can see.
Retaining a product identifier does not keep an old domain available by itself. An address already encoded in printed packaging cannot be changed. Plan and test continued ownership of the old domain, DNS, TLS certificates and redirects to the new portal address together. Agree document access continuity for subscription termination and data migration separately; a persistent link is not a promise of unlimited hosting.
No. A QR code provides access to a web address. Instruction content, approval, language and eligibility for electronic delivery require separate assessment. Printing a QR code alone does not establish regulatory compliance.
A shared QR opens portal search. Choose product-specific QR access for a shorter path to one product. Visitors still see documents within the relevant audience, country and language scope.
A product QR link alone does not guarantee a fixed document language for every visitor. Visitors select an appropriate language in the portal; the manufacturer prepares and publishes the relevant approved version.
Scan an actual packaging or label sample with different phones. Verify the address, correct product, readable code, language selection, file opening and request links. Validate code size and placement under your own packaging conditions.
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